Coverage areas →Your information
How Hoosier Restorations collects, uses, discloses, and protects information provided through this website and related business communications.
Effective August 14, 2026
This policy is written for the current Hoosier Restorations website and the information submitted through its service, insurance, billing, and career forms.
This Privacy Policy applies to personal information collected through Hoosier-Restorations.com and through related communications about restoration services, claim assignments, payment instructions, employment applications, and other business requests. It does not replace a project-specific contract, insurer notice, payment-provider notice, or the privacy policy of another website or service.
Depending on how you interact with us, we may collect names, email addresses, telephone numbers, business or employer information, property addresses, service needs, damage descriptions, dates of loss, insurance carrier and claim information, policyholder and authorized-contact information, invoice or job references, payment-method preferences, communications, and other information you choose to provide. Career applications may include employment history, qualifications, IICRC certification information, location, and a résumé. Please do not submit Social Security numbers, account passwords, payment-card numbers, bank credentials, medical information, or unrelated sensitive information through a general website form or ordinary email.
Our hosting, security, and form-delivery providers may automatically receive limited technical information such as an IP address, browser type, device type, referring page, requested pages, timestamps, and diagnostic or security logs. This information is used to deliver, protect, troubleshoot, and maintain the website. The current website is not configured with advertising pixels for cross-context behavioral advertising.
We collect information directly from you when you call, email, submit a form, request payment instructions, or apply for employment. We may also receive information from a person or organization authorized to submit a property-loss assignment, such as an insurer, claims administrator, adjuster, property owner, property manager, employer, or other representative. Website service providers may collect technical information automatically when the site is used.
We use personal information to respond to requests; evaluate and provide mitigation, restoration, reconstruction, billing, and claim-support services; contact authorized parties; prepare estimates and project records; coordinate access and scheduling; provide secure payment instructions; review job applications; operate and secure the website; maintain business, insurance, employment, and legal records; prevent fraud or misuse; and comply with applicable law.
We may disclose information to vendors that help us operate the website, deliver forms and email, host data, provide communications, process secure payments, support accounting or business systems, and perform professional services. For a property loss, information may be disclosed to authorized property owners, tenants, insurers, adjusters, claims administrators, contractors, consultants, or other parties involved in the work. We may also disclose information when required by law, to protect safety or rights, to investigate misuse, or in connection with a business transaction. Service providers are expected to use information only for the services they provide or as allowed by law.
Hoosier Restorations does not sell personal information for money. The current website is not configured to share personal information for cross-context behavioral advertising or to use personal information for targeted advertising. Disclosures to service providers and authorized parties for the business purposes described above are not intended as sales. You may still submit an opt-out or other privacy request through our Do Not Sell or Share My Information page.
We retain personal information for as long as reasonably necessary for the purpose for which it was collected, including to respond to requests, perform and document work, maintain insurance or claim records, meet accounting and employment obligations, resolve disputes, enforce agreements, and comply with legal requirements. Retention periods vary based on the type of record and the applicable business or legal need.
We use reasonable administrative, technical, and physical safeguards appropriate to the information we handle. No website, email service, transmission, or storage system can be guaranteed completely secure. Use the secure payment method provided by our billing team and do not send payment-card or bank-account credentials through general website forms or ordinary email.
Depending on your state of residence and applicable law, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information, and to opt out of certain sales, sharing, or targeted advertising. You may also have the right to appeal a decision regarding a request. We may need information to verify your identity and authority before completing a request, and legal exceptions may apply. We will not unlawfully discriminate against you for exercising an applicable privacy right.
This website is intended for adults seeking property-restoration services, business information, payment instructions, or employment. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website.
The website may link to social networks, form-delivery services, maps, payment providers, or other third-party services. Those services operate under their own privacy policies and practices. Review the privacy notice of a third party before providing information directly to it.
We may update this Privacy Policy when our website, services, or legal obligations change. The revised policy will be posted on this page with a new effective date. Material changes will be communicated in another reasonable manner when required by law.
To ask a privacy question or exercise an applicable privacy right, visit our Do Not Sell or Share My Information page, email chad@hoosier-restorations.com, call (812) 230-3221, or write to Hoosier Restorations, 7160 Zionsville Road, Indianapolis, IN 46268.
Business review note: Privacy practices and legal requirements can change. This policy should be reviewed by a qualified Indiana privacy attorney and updated whenever the company changes its forms, advertising tools, vendors, or information-handling practices.